SOLUTIONS
Managed Services
Daylight's business was founded on the provision of managed services
for some of our smaller clients. We have progressively built on this
and now offer truly competitive and innovative solutions in this space.
We can provide managed services for small and large businesses.
We have a team of experienced professionals that have done the hard
yards. We have developed a professional and refreshing approach to
delivering managed services. We will deliver to our agreed Service
Level Agreements, to provide you with the assurance you need to
maintain your business operations.
Daylight will provide the simplest and most appropriate means for your staff to get the help they need, when they need it.
We will log, assign, fix and monitor all helpdesk calls. We will then
provide you with frequent reports on all activity. Our internal
processes ensure that accountability is maintained throughout the
resolution of all helpdesk calls.
Where we identify areas of potential improvement in your business to
help minimise the number of helpdesk calls we will work with you to
develop or target training in these areas.
Small Businesses
Daylight have developed many offerings specifically tailored for small
businesses. For many small businesses the focus is not on IT or
process, it is on the delivery to their customers. We recognise this
and can provide you with a partial or complete assistance package to
help you get on with your business.
Our service offerings include:
- Server installation, configuration and maintenance
- Security implementation and ongoing audit
- Complete backup and disaster recovery (no more backup tapes!)
- Server synchronisation with PDAs
- Document and Records Management
- Managed Services
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